O U R P R O M I S E T O Y O U
Young Horse Promise
Wanting to reduce the worry about investing in a saddle for your young horse (3-6yo)? We understand the concerns of such an investment but also realise that your horse will stand the best chance of a good start in their ridden career in a saddle that fits.
Our saddles – jump and dressage – are all adjustable and we would love to work with you and be involved in your young horse’s progress.
Buy a new bespoke saddle to fit the horse/pony and their rider, and we'll upgrade it to our special Young Horse package, with panel refits, saddle checks and Mattes correction pad all included in the initial price.
This package includes up to 3 saddle checks by one of our specialists for the horse until they turn 7. You will be supplied with a Mattes correction pad when you purchase the saddle which we will use if the rebalancing is minor and considered short term. When the rebalancing is not possible with the pad we will refit the saddle, for which the cost is included as part of the promise, at our French atelier.
The finer details...
Example Pricing
Original Saddle Price: £5000
Swap-out New Saddle Price: £5200
You Pay: £1820 + return original saddle at £NIL
Any bespoke extras will be charged separately.
Additional Consumer Information
These terms and conditions are subject to change. We reserve the right to update or modify them at any time, and any changes will be communicated to customers through our official channels. Continued participation in the Junior and Young Horse Promise after such changes constitutes acceptance of the revised terms.
The Junior Promise and Young Horse Promise cannot be combined – the customer can decide which one gives the best advantage.
This is a great option for owners – for example – you may change the rider once you have had your horse produced to a certain level. We can therefore ensure that whichever rider you have bringing on your horse has a saddle that fits/suits them.
Our saddles – jump and dressage – are all adjustable and we would love to work with you and be involved in your young horse’s progress.
Buy a new bespoke saddle to fit the horse/pony and their rider, and we'll upgrade it to our special Young Horse package, with panel refits, saddle checks and Mattes correction pad all included in the initial price.
This package includes up to 3 saddle checks by one of our specialists for the horse until they turn 7. You will be supplied with a Mattes correction pad when you purchase the saddle which we will use if the rebalancing is minor and considered short term. When the rebalancing is not possible with the pad we will refit the saddle, for which the cost is included as part of the promise, at our French atelier.
The finer details...
- Purchase a new bespoke Childéric saddle for your young horse.
- This Promise includes up to 3 saddle checks per year by one of our specialists for your horse until they turn 7. Additional checks beyond this may be available at standard service rates.
- You will receive a Mattes correction pad, which we will use for minor rebalancing as your horse develops.
- If a refit of the panels is required, alterations will be carried out in our workshop at no charge. When possible we will lend a saddle while you wait for this to be done.
- The Promise does not include repairs for general wear and tear. However, if your saddle is found to be faulty or does not meet expected quality standards, you may have rights to repairs or replacements under the Consumer Rights Act 2015.
- One saddle swap-out is allowed during this period—you may part exchange the original saddle for a new saddle at 35% of the current new saddle price, and you will return the original saddle to us at nil value.
- Customers may choose to repurchase the original saddle at the current list price.
Example Pricing
Original Saddle Price: £5000
Swap-out New Saddle Price: £5200
You Pay: £1820 + return original saddle at £NIL
Any bespoke extras will be charged separately.
Additional Consumer Information
- These terms apply to purchases made in the UK and comply with UK consumer protection laws.
- If you have any concerns regarding your saddle’s condition or fit, please contact us for assistance.
- Your statutory rights, including protections under the Consumer Rights Act 2015, remain unaffected by this promise.
- Refunds & Cancellations: Customers may cancel their order within 14 days of confirming the order with the deposit for a full refund. Once a bespoke saddle has been made or delivered, refunds are not available unless the product is faulty.
These terms and conditions are subject to change. We reserve the right to update or modify them at any time, and any changes will be communicated to customers through our official channels. Continued participation in the Junior and Young Horse Promise after such changes constitutes acceptance of the revised terms.
The Junior Promise and Young Horse Promise cannot be combined – the customer can decide which one gives the best advantage.
This is a great option for owners – for example – you may change the rider once you have had your horse produced to a certain level. We can therefore ensure that whichever rider you have bringing on your horse has a saddle that fits/suits them.
